Nellys Nest Terms & Conditions

TERMS AND CONDITIONS OF BOOKING

This contract is between you and Mr + Mrs Clarke (referred to as ‘we’ or ‘us’) for the provision of
holiday accommodation. We reserve the right to refuse any booking without giving a reason. Your
statutory rights are not affected by anything contained in these terms and conditions.

 

Nelly’s Nest is privately owned, and we pride ourselves on the quality and standard we achieve. In the
event that something is not exactly as expected then please let us know and we will try to resolve it. In
the unlikely event that you have any cause to complain, please let us know as soon as possible and we
will do our utmost to address and resolve the problem.
The reservation extends from 2pm on the day of arrival and departure time is 10am unless otherwise
agreed. During off-peak times, we may be able to work around these times, please contact us and we
will do our best to accommodate your requirements.

Payment
For bookings made more than 6 weeks prior to arrival, a deposit of £60 is payable to secure the booking
and the balance is due for payment 6-weeks before the date of your holiday.
For bookings made less than 6 weeks prior to arrival, the full rental amount is payable to secure the
booking.
A £20 charge will be added for bookings with up to 2 well behaved Dogs.

Your Obligations
Damage and breakages arising during your holiday must be notified to us. Any serious damage or
breakage will be charged at the cost of replacement.
We allow well behaved dogs in the Lodge(2 maximum); however, you must take full responsibility for
your pet and they must not be left unattended in the Lodge if they aren’t house trained (we have a
crate available if required).
Only the number of people detailed on the booking will be entitled to occupy the lodge.
You are responsible for the insurance of your personal property whilst you are staying with us, please
ensure that you are adequately insured especially for valuables.
You will be given the key to the lodge; it is your responsibility to keep the lodge safe and secure.

CHARGING OF ELECTRIC VEHICLES FROM THIS PROPERTY IS STRICTLY FORBIDDEN.
Management carry out regular checks and if you are found charging your vehicle, this will result in a

charge of £100

Termination of Holiday Tenancy
We reserve the right to terminate the holiday tenancy if
• Smoking in or damage to the property or any of its contents
• Unreasonable behaviour by any of the guests, as the lead guest, you are
responsible for all guests in the property.

Use of Equipment in the property
You are agreeing to the safe use of all equipment in the property
• The property owner will not be considered liable for any injury caused by
improper use of any equipment.

Faulty equipment must be reported immediately – you must not use any
equipment you do not consider to be in a perfect condition.
• Any claims or injury must be reported immediately
• If you are unsure how to use any of the equipment please do not hesitate to
contact Roccos Holiday Lets

Behaviours
Situated in the exclusive Bridlington Links Golf course, guests are expected to adhere to the site rules,
which will be in the guest Information book.
No Fireworks are allowed. No single use barbeques allowed.

Right of Entry
Should we need to go into the lodge during your stay, we will where possible arrange with you in
advance, but we reserve the right to enter the lodge at reasonable times to check and carry out
essential maintenance.

Car Parking
There is parking is at the side of the Lodge. All vehicles are parked at own risk.
Don’t park at the front of the lodge.

Cancellation
Your deposit is non-refundable. Should you cancel your holiday within 6-2weeks of your holiday
commencing, then you will lose 50% of the cost of the holiday.
If you cancel the Holiday within 2 weeks of the commence date you will lose 100% of the cost of the
holiday.
You may wish to consider holiday insurance to protect you against cancellation.
If for any reason beyond our control (e.g. fire, storm damage) and the property is not available on the
date booked, a full refund will be made.

Insurance
We recommend that you take out insurance to protect you against any losses.